Privacy Policy

FTA Services LLC ("FTA Services," "we," "us," or "our") operates fairmonttrust.com and related web properties. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors and prospective clients who interact with our website, webinars, or other services.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our site.

1. Information We Collect

We collect information in two ways: directly from you, and automatically through your use of our site.

Information you provide directly:

• Name, email address, and phone number submitted via contact forms, webinar registration forms, or booking tools
• General information about your financial situation that you voluntarily share during a strategy session or intake form
• Communications you send to us by email or through our site

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referral URLs
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service requests
• Register you for webinars and send related communications, including reminders and follow-ups
• Send educational content and marketing communications that may be relevant to your financial goals (you may opt out at any time)
• Schedule and conduct strategy sessions or consultations
• Improve our website, content, and services
• Comply with applicable legal, regulatory, and insurance licensing requirements
• Prevent fraud and protect the security of our systems

3. SMS / Text Message Communications

By submitting your phone number through any form on this website, you may opt in to receive SMS text messages from FTA Services LLC. This section explains how we handle SMS communications in compliance with applicable regulations.

What we send: If you opt in, you may receive SMS messages related to appointment reminders, follow-up communications about your inquiry, and educational content about fixed index annuities and retirement income planning. Message frequency varies based on your interactions with us.

How to opt in: SMS opt-in occurs when you check the SMS consent checkbox on our contact or inquiry forms. Consent is never pre-checked. Providing your phone number without checking the SMS consent box does not enroll you in SMS communications.

How to opt out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You may also reply HELP for assistance. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan. FTA Services LLC does not charge for SMS messages.

No sharing of SMS opt-in data: We do not sell, share, or transfer your SMS opt-in consent or your phone number to any third party for their own marketing purposes. SMS opt-in information is used solely to communicate with you directly on behalf of FTA Services LLC. This data is never shared with affiliates, partners, or any outside organization for SMS marketing purposes.

Supported carriers: SMS messaging is available through most major US carriers. Carrier support is not guaranteed for all networks.

4. Sharing Your Information

We may share your information in the following limited circumstances:

• Service providers: Companies that help us operate our business, including email platforms, webinar software, CRM systems, and scheduling tools. These providers are contractually prohibited from using your data for any purpose beyond providing services to us.
• Insurance carriers: If you request illustrations or product information, we may share your basic contact details with licensed insurance carriers to fulfill that request. We will inform you before doing so.
• Legal compliance: We may disclose information where required by law, court order, or regulatory authority, including state insurance regulators.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and help us understand how visitors interact with our content.

Types of cookies we use:

• Essential cookies: Required for basic site functionality. These cannot be disabled.
• Analytics cookies: Help us understand traffic patterns and page performance (e.g., Google Analytics).
• Marketing cookies: Used to track the effectiveness of our advertising campaigns (e.g., Meta Pixel). These track whether visitors came from a paid ad.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.

6. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain legal exceptions
• The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• California residents may have additional rights under the California Consumer Privacy Act (CCPA)
• Florida residents may have rights under applicable Florida privacy statutes

To exercise any of these rights, contact us using the information in Section 11 below. We will respond within 30 days.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. If you request deletion of your information, we will honor that request unless we are required to retain it by law or for legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites, including webinar platforms, scheduling tools, and educational resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or want to report a concern, please reach out:

We will respond to all privacy-related inquiries within 30 days.